SENIOR RETAIL OPERATION OFFICER / RETAIL OPERATION OFFICER – HONG KONG

Who are we looking for?

To cope with our business expansion, we sincerely invite high calibre candidates to join us with the following position:

 

Responsibilities:

  • Supervise and monitor overall retail operation and administration of shops
  • Supervise retail team to achieve sales target and ensure smooth operation
  • Manage retail staff and monitor roster planning
  • Prepare daily sales report & analysis and monitor the performance of sales team to improve the KPI factors
  • Implement retail operation policy to improve efficiency
  • Co-ordinate with internal departments, i.e., Marketing Team, Accounting Department, Design & Merchandising team
  • Communicate closely between office and retail shops on daily retail operation issues as well as the compliance of company policies / procedure
  • Coordinate overall new shops opening and other related issues
  • Handle customer relations and complaints
  • People management

 

Requirements:

  • Degree holder in Business Administration or related subjects
  • of 3 years relevant working experience of retail operations management (experience in retail chain-stores is an absolute advantage)
  • Good communication, team work and problem solving skills
  • Good command of spoken and written English and Chinese (Cantonese and Mandarin)
  • Familiar with POS and proficient with MS Office including Excel, Word, Power Point and Chinese word processing
 
What can we offer?
  • Competitive pay
  • Year-end bonus
  • Discretionary bonus
  • Overtime pay
  • Meal allowance
  • Bank holidays
  • Paid annual leave

 

How to apply?

If you think we can live up to your expectations and you’re willing to share your experience and knowledge, please apply as following:

Please send us:

 

your CV with personal photos

to email link here

 

Personal data collected will be used for recruitment purpose only.

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